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Should Online Shops Outsource E-Commerce Customer Care?

Magellan Solutions

Can e-commerce customer care help them last in the saturated market? Once that idea is ripe enough for the market, the next thing that you should do is to create messages that will effectively communicate your brand to your target audiences. Is outsourcing a good option? Or should you outsource it instead? Contact us now!

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Shared Services Trends in 2021: State of Global Shared Services Report

Chazey Partners

The report highlights the five most critical areas based on SSON’s global survey in late 2020. It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. The State of Shared Services report is the 4th in a series of market insights produced by SSON and Chazey Partners.

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Great Prospects for Global Healthcare IT Outsourcing

SourceFit

Information technology (IT) outsourcing and offshoring in the healthcare sector is going to accelerate amid regulatory and healthcare reforms, according to global management consulting firm Everest Group. The post Great Prospects for Global Healthcare IT Outsourcing appeared first on. Reference: – [link].

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PH catching up with India in global BPO market share

SourceFit

Competitive talent and language skills are helping the Philippines, Canada and Poland catch up with India in terms of global business process outsourcing (BPO) market share. billion Philippine outsourcing sector posted 15.6% growth posted by India’s $20-billion outsourcing industry. Reference: – [link].

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Nearshore vs. Offshore Development Cost Comparison

3Pillar Global

The project manager knows cost of the internal staff to a high degree of accuracy, although it’s still necessary to estimate the cost of bringing that staff to a productive level. Management overhead. It should also start the process of building trust and transferring knowledge to the outsourced team. Management Overhead.