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Business process reengineering (BPR) examples

IBM Services

Benefits: Improved efficiency Reduced cost Enhanced transparency Customer relationship management (CRM) BPR is a pivotal strategy for organizations that want to overhaul their customer relationship management (CRM) processes. As a result of this transformation, FOA is projected to double their customer base in just three years.

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The Resilience of the BPO Industry During Economic Crisis

NoonDalton

Business Process Outsourcing (BPO) has evolved from being a supplemental aspect of companies to an integral part of business strategies across industries. Job Security and Retention: The Internal Dynamics As BPOs found themselves navigating budget cuts from clients, they were also forced to revisit their internal operations.

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The Hackett Group Announces 2021 Digital Award Winners

The Hackett Group

Many are taking a hyper-automation approach to end-to-end operational processes, with a strong emphasis on process optimization and driving quantifiable improvements for customers and other stakeholders. They’re reimagining and systematically transforming how they work in finance, procurement, HR and IT.”.

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Hyperautomation: What Is It and Why It’s Important

Planergy Software

Examples of such technologies include artificial intelligence, machine learning, robotic process automation (RPA), and low-code tools. Automation vs. Hyperautomation With the increasing importance of customer experience in the insurance industry, businesses must implement technologies that make customers’ lives better.