Zinnov

OCTOBER 20, 2023

These centers, known as captives , Global In-house Centers (GICs), or Global Capability Centers (GCCs) , are vital components of the evolving framework for how companies source services globally. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. Challenges Abound – A Global Talent Shortage Compounded by Rising Costs. We expect an average wage increase of 8.1%

Global Business Services 52

Global Business Services Service Impact Sourcing Sourcing 52

The Hackett Group

JULY 13, 2021

z International for Order-to-Cash; Reckitt for IT Opportunity-to-Deployment; Vodafone Procurement Company for Source-to-Purchase; and Wipro Limited for Hire-to-Retire. They’re reimagining and systematically transforming how they work in finance, procurement, HR and IT.”. These companies are looking to do more than simply reengineer.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78