Facilities Management Global Outsourcing Labor Costs Regulations 
Magellan Solutions
MAY 3, 2022
Enel Energia, the leading energy provider in Italy, entrusted its customer care operations to a global outsourcing company. Under the customer care operations are services such as customer acquisition, payments and credit, billing, and customer inquiry management. The lower labor costs in developing countries make it possible.
Magellan Solutions
MAY 6, 2020
Enel Energia, the leading energy provider in Italy, entrusted its customer care operations to a global outsourcing company. Under the customer care operations are services such as customer acquisition, payments and credit, billing, and customer inquiry management. The lower labor costs in developing countries make it possible.
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