Remove External Service Provider Remove Nearshoring Remove Out-Tasking Remove Outsourcing
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Do You Care Where Your Workforce Is?

NoonDalton

Outsourcing, nearshoring, and offshoring are key strategies that businesses employ to effectively manage their workforce locations and capitalize on the advantages offered by different regions. This can include services such as customer support, IT services, or back-office functions.

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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). Outsourcing services can refer to a wide range of tasks.

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Software Development Outsourcing: A Complete Guide

3Pillar Global

In this comprehensive guide, we dive deep into the world of software development outsourcing. We look at the global outsourcing market, outsourcing models, geographies, strategies, and, yes—the impact of the COVID crisis. Chapter 1: What is Software Outsourcing? Chapter 2: Globalization and Software Outsourcing.

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First-Time Outsourcing Dos and Don’ts for Your Customer Care

VXI

First-time outsourcing can be a difficult task for some. Seeking a partnership with an external service provider to do an essential task has been a practice for many years, but there are still certain business entities that are on the fence about whether or not to go through with it. DO mind the cost.