External Service Provider Human Resources IT Outsourcing Out-Tasking 
Pure Moderation
DECEMBER 15, 2022
Below are some BPO trends to keep an eye out for in the next coming years. AI systems have contributed towards this dream towards a digital transformation, improving various computational tasks and simplifying customer engagement. Automation significantly increases BPO services. Artificial Intelligence. Source: Freepik.
Pure Moderation
AUGUST 18, 2022
Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). Outsourcing services can refer to a wide range of tasks.
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