Pure Moderation

DECEMBER 15, 2022

Below are some BPO trends to keep an eye out for in the next coming years. AI systems have contributed towards this dream towards a digital transformation, improving various computational tasks and simplifying customer engagement. Cloud-Based Services. Automation significantly increases BPO services. Source: Freepik.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Out-Tasking 98

Pure Moderation

AUGUST 18, 2022

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). Outsourcing services can refer to a wide range of tasks.

BPO 98

BPO Nearshoring Business Process Outsourcing Offshoring 98

NoonDalton

OCTOBER 9, 2023

At its core, AI encompasses a broad range of technologies capable of performing tasks that typically require human intelligence. Businesses are now looking to outsource not only for cost management but also to tap into advanced AI-driven services and solutions that they might not possess in-house.

Outsourcing 52

Outsourcing Out-Tasking Regulations Supply Chain Management 52