Magellan Solutions

MAY 3, 2022

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . The company, through its subsidiary Softbank BB, aimed to improve the level of customer satisfaction, strengthen information security, and improve efficiency.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

APRIL 16, 2020

For US companies that outsource offshore, one of its greatest benefits is additional support during recessions. While you can always outsource within your territory, a growing number of companies find it more effective to do it offshore. In fact, a lot of key industry players are taking advantage of offshore outsourcing.

Outsourcing 82

Outsourcing Offshoring Sales Manufacturing 82

Magellan Solutions

MAY 6, 2020

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . The company, through its subsidiary Softbank BB, aimed to improve the level of customer satisfaction, strengthen information security, and improve efficiency.

Call Center 52

Call Center Outsourcing Offshoring Banking 52