Sat.Apr 04, 2020 - Fri.Apr 10, 2020

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Work @ Home Call Center Agent – The New Disruptor?

Customer Serv Outsource Smarter

The impact of the coronavirus pandemic (COVID-19) instantly brought to light the value of remote call center agents for business continuity, risk mitigation and staffing fluctuations.

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Top 5 Countries for Global Expansion in 2020

Velocity Global

Businesses have many choices when it comes to global expansion destinations—and determining the right market can quickly become overwhelming. Velocity Global’s 2020 State of Global Expansion Report : Technology Industry gives tech firms a clear picture of the most promising markets for their global expansion goals. The report includes the top 10 of the 50 most promising markets for global expansion in 2020, found in the 2020 Global Expansion Tech Index , which uses the following five criteria to

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Data Entry Outsourcing Guide For Small Businesses

Magellan Solutions

Data entry outsourcing is the fastest and cheapest way to digitize data. Though data entry is repetitive and time-consuming, it has the utmost importance in organizations. When outsourced, you regain more important resources growing your business: time and focus. What to Expect from this Article? If you’ve been looking into services that can relieve your organization from the painstaking task of data entry, you’re in the right place.

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Webinar: COVID-19 Update—How to Keep Global Hiring Initiatives Running During Uncertain Times

Velocity Global

COVID-19 is not just a public health emergency—it is causing economic turmoil, travel bans, and forcing full government-mandated lockdowns. These obstacles make running global businesses challenging or nearly impossible, as millions of companies around the world shut down in an attempt to control the spread of the virus. However, for some companies, the outbreak has not stopped business entirely, and many of these firms need ways to keep their global hiring initiatives moving.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!