Customer Service Offshoring Operational Costs Reduced Overhead 
Magellan Solutions
APRIL 25, 2024
When you hear outsourcing or partnering with a third-party service provider, you may think it’s costly, especially for start-up SMEs. However, research shows 59% of companies outsource to lower operational costs. The top reasons driving this trend include: Cost Optimization. So, What Is Technical Support Outsourcing?
Magellan Solutions
MAY 18, 2022
Outsourcing is more than having offshore staffing lighten the load for you. Some arrangements include flexible shift schedules, which allows offshore employees to divide their time and make use of their most productive hours of the day. Reduces overhead costs. So you’ve made the decision to outsource.
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