customer-experience reports fundamental-role-digital-self-service-future-shared-services 
Blue Ocean
OCTOBER 7, 2021
Can you think of any other industry where anxiety is baked into the product or service? Even before the pandemic, customers found themselves faced with myriad rules, restrictions, and bottlenecks to navigate before reaching their destination, leading to many a meltdown at checkpoints and terminals around the world.
Capgemini
FEBRUARY 7, 2024
Simulating the future in the semiconductor industry Steve Jones Oct 31, 2023 Facebook Twitter Linkedin How generative AI is enabling business results at a scale that dwarfs other possibilities. In fact, 96% of executives admit Generative AI is being discussed in their boardrooms ( CRI Report, 2023 ).
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