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What Is Outsourcing? All You Need To Know!

31 West

Outsourcing is the strategic utilization of external resources and workforce to complete tasks that were traditionally handled in-house by the staff of a company. Imagine you’re a software developer or a health care service provider; your core strength lies in developing awesome applications or delivering best-in-class healthcare services.

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History of BPO: Past, Present and The Future

Offshore India Data Entry

These countries strong educational system and cultural affinity with Western countries made it an attractive location for outsourcing. Early BPO Services Initially, BPO services focused on call centers and data entry, with companies like IBM and Accenture leading the way.

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