This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Contact Center Outsourcing Remove Government Remove Sourcing Related Topics
Outsourcing Operations Impact Sourcing Nearshoring Labor Costs BPO Operational Costs Jobbing Offshoring Business Process Outsourcing Outsourcing More Related Topics >
article thumbnail

Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

SEPTEMBER 14, 2023

As enterprises look to mitigate concentration risks by diversifying their contact center presence and further tap advantages such as cost arbitrage, diverse talent, and rapid technological advancements, businesses find Africa increasingly attractive for CX delivery.

Service 69
Service Impact Sourcing Contact Center Outsourcing Government 69
article thumbnail

On the Cusp or Not: Six Front Office BPO Locations to Watch

Future of Sourcing

JUNE 12, 2018

In the current marketplace, there is simply no way around a multishore contact center delivery model. The reality is that with unemployment rates in key demand markets at near-record lows, the ability to source qualified, motivated talent needs to be done both domestically and in overseas locales. Egyptian BPO 2.0 is a reality.

BPO 52
BPO Offshoring Nearshoring Contact Center Outsourcing 52
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 21,000+ professionals by signing up for our newsletter

About
About
Editions
Editions
Topics
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024