Remove Contact Center Outsourcing Remove Efficiency Remove Managed Services Remove Streamline Operations
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Mattsen Kumar - Untitled Article

Mattsen Kumar

16.24% of small businesses chose to outsource customer service to increase efficiency. Businesses have introduced new customer service outsourcing strategies amidst the COVID-19 pandemic, resulting in changes to client and customer experiences.

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Turning Good into Great: 10 Reasons to Outsource Customer Service

Mattsen Kumar

16.24% of small businesses chose to outsource customer service to increase efficiency. Businesses have introduced new customer service outsourcing strategies amidst the COVID-19 pandemic, resulting in changes to client and customer experiences.