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Is 2024 a Year of GBS Reckoning? | Blog

Everest Group

From any vantage point, COVID was good to the global business services (GBS) model. Prove that collaboration doesn’t have to happen in a conference room? The funding for business services innovation is showing signs of drying up. Show the enterprise how to work globally?

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Building Global Centers of Excellence (CoEs) in GBS Organizations to Drive the CEO Agenda

Everest Group

However, as the world evolves, GBS organizations need to remain agile to keep up with advancing technologies, navigate the recent talent shortage, and maintain cost competitiveness and accelerate innovation to help drive the CEO agenda. Consider collaborating with external partners such as startups and academic institutions to fill gaps.