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BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? Outsourcing costs have been steadily rising in the U.S., Nearshore and offshore growth. expect nearshore and offshore growth to continue. Social impact outsourcing.

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