BPO Outsourcing Trends in 2023: What Should We Expect?
Customer Serv Outsource Smarter
DECEMBER 16, 2022
Nearshore and offshore growth. expect nearshore and offshore growth to continue. More brands are embracing nearshore and offshore call centers for cost reduction and access to talent. Offshore markets like the Philippines continue to deal with high saturation and rampant turnover. and international clients.
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