Everest Group

APRIL 11, 2024

In the face of these adversities, the industry weathered a turbulent period, seeking resilience in the storm. Several technological advancements are poised to catalyze growth and reshape contact center operations. This transformative shift is reshaping the CXM landscape and heralding a future defined by resilience and adaptability.

Outsourcing 59

Outsourcing Nearshoring Offshoring Efficiency 59

Everest Group

MAY 31, 2023

Thus, cloud technology has transitioned from being a support tool to an enabler for enterprises’ long-term business growth, with new trends emerging to meet the changing needs of businesses and consumers alike. To learn more about this topic, reach out to us directly with questions and for more information.

Flexibility 52

Flexibility Analytics Government Engineering 52

Planergy Software

SEPTEMBER 24, 2021

In a business climate radically altered by both digital transformation and major disruptors such as the COVID-19 novel coronavirus pandemic, companies who want to compete, grow, and innovate effectively need both flexibility and resilience. For chief financial officers (CFOs), this need is even more urgent.

Finance 97

Finance Collaborations Flexibility Robotics Process Automation 97

IBM Business Partners

AUGUST 7, 2023

Orion is an open source blockchain database that provides unique capabilities, such as multi-signature and proof functionalities, along with extensive key-level access control. Importance of trust in business ecosystems Trust is essential for the growth and success of business ecosystems.

Government 66

Government Manufacturing Regulations Sourcing 66