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How to do Customer Support Outsourcing the Right Way

NoonDalton

Unfortunately, there is no such thing as a one-size-fits-all approach, and there is no silver bullet to help the process go faster. That is why you must carefully consider your options, especially if an external outsourcing company will be communicating directly with your consumers. There are Several Types of Outsourcing.

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SaaS Outsourcing: Why Should Your Company Do It?

Magellan Solutions

To help meet market demands, some companies turn to SaaS outsourcing. What is SaaS outsourcing? For starters, SaaS outsourcing is the process of hiring a third party service provider to take over certain aspects of a SaaS business. If disaster strikes your area, your outsourced operations shall continue.