The Philippine Call Center Industry: A Brief History
Magellan Solutions
MARCH 15, 2018
As a sub-sector of the business process outsourcing (BPO) industry, call centers in the Philippines remain as a major contributor of the country’s economy. This is despite the looming challenges of integrating artificial intelligence to basic voice and non-voice processes. Cagayan de Oro City. Dagupan City. Malolos City.
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