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BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? Many businesses told us that 2022 was a down year and a time of uncertainty. Here’s wishing all of you, your families, and your co-workers a wonderful holiday season.

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10 Examples of Bad Outsourcing and How to Avoid Them

Magellan Solutions

Due to the numerous advantages outsourcing has to offer, including reduced costs and access to a larger talent pool, an increasing number of companies are outsourcing their software development needs to outsourcing companies. But as perfect as outsourcing sounds, it still poses risks and that is inevitable. .