Magellan Solutions

MARCH 13, 2024

We will explain the differences between offshoring and outsourcing and offer expert advice to help you make the right choice. Maximize cost savings and efficiency with this guide on strategic offshoring or outsourcing for small businesses and big players alike. A prime example is how they approached customer support.

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Magellan Solutions

JANUARY 22, 2024

Having access to a pool of skilled employees, excellent customer service, a strong digital presence, and leveraging technology are just ways SMEs can bridge the gap with more established companies. While often associated with SMEs or start-ups lacking in-house capabilities, contracting out business processes caters to companies of all sizes.

Outsourcing 52

Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Magellan Solutions

MARCH 9, 2021

As a matter of fact, you can but do not let these numbers fool you into jumping to outsourcing. Like any other smart business strategy, this is a calculated risk. . You should ask the right questions before you outsource your customer service. Good thing you can use this guide tailored for a business like you.

Customer Service 52

Customer Service Outsourcing Service Offshoring 52

Magellan Solutions

JULY 5, 2021

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . That’s why more than the pricing, small business owners should be more meticulous in finding the right outsourcing partner. Customer-based Organization. Outsource Access.

Call Center 40

Call Center BPO Outsourcing Customer Service 40