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Remove Business Development Remove Collaborations Remove Contact Center Outsourcing Remove Managed Services
article thumbnail

Why SaaS Leaders Should Outsource Their Customer Success Program

Blue Ocean

FEBRUARY 14, 2024

Listen, learn, share… in other words, collaborate. Assuming a cost-center mindset. Dig into the results and data so you can clearly identify and articulate the impact and value of these managed services to your own internal stakeholders. You’re working with a strategic partner and a team of CSS experts.

Outsourcing 59
Outsourcing Right-Sizing Customer Service Collaborations 59
article thumbnail

Why SaaS Leaders Should Outsource Their Customer Success Program

Blue Ocean

FEBRUARY 14, 2024

Listen, learn, share… in other words, collaborate. Assuming a cost-center mindset. Dig into the results and data so you can clearly identify and articulate the impact and value of these managed services to your own internal stakeholders. You’re working with a strategic partner and a team of CSS experts.

Outsourcing 52
Outsourcing Right-Sizing Customer Service Collaborations 52
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