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VXI
JUNE 28, 2021
During the Business Process Outsourcing (BPO) boom at the onset of the 21 st century, geographic options for outsourcing have also increased as companies recognized the potential of hiring skilled and enthusiastic employees from countries other than their own. Hence the increased need for nearshore outsourcing.
Anexa
NOVEMBER 17, 2022
The COVID-19 pandemic has brought about significant changes to the way we work, including the widespread adoption of hybrid work models. This shift in priorities is not surprising given the stress and uncertainty that the pandemic has brought about. The post Remote Work = Balance for Employees first appeared on Anexa BPO.
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Anexa
MARCH 18, 2022
In addition to the incorporation of state-of-the-art chatbots, organizations looking to up their customer experience game in the increasingly competitive travel and hospitality sector should consider teaming up with a BPO outsourcing company. The post Next Level Customer Service: The Chatbot first appeared on Anexa BPO.
Anexa
JUNE 26, 2023
In this era of heightened customer expectations, utilizing social media for customer service is no longer a luxury but a necessity for brands aspiring to build long-lasting customer relationships and thrive in a competitive market. The post Leveraging the Power of Social Media for Exceptional Customer Service first appeared on Anexa BPO.
Magellan Solutions
JULY 27, 2021
That says a lot about how the world in the last few years has moved away from English to other languages. Non-English-speaking customers constitute about 54.1% Because of this, it has a combined GDP of $ US 600 billion. . The Middle East is one of the most preferred markets for most businesses given their affluent customers.
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