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7 Industries That Need To Outsource Customer Services in 2021

Magellan Solutions

With a BPO partner, you can have artists ready to serve your needs immediately. BPOs have a system to ensure quality plus most of them have a QA team to enforce the highest service standard. Challenges such as school closures owing to the COVID-19 issue to lower government financing to higher operational costs affects their stability.

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A Leader In Knowledge Process Outsourcing Philippines

Magellan Solutions

This was when the Philippines were just starting to plant seeds in the BPO industry. In addition, Chinese pharmaceutical firms which specialize in research and development have set up offices in Manila. The cost of rent and operating costs in the Philippines has been a huge enticement. But both are different.

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The Leader Of KPO Companies In The Philippines

Magellan Solutions

This was when the Philippines were just starting to plant seeds in the BPO industry. BPO companies in manila city and the KPO services offered. In addition, Chinese pharmaceutical firms which specialize in research and development have set up offices in Manila. KPO began in India during the 1980s. But even this has expanded.

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11 Companies That Outsource Sales and Why Should You Too

Magellan Solutions

Pfizer is a pharmaceutical corporation based in New York City. Now, the company is one of the most renowned pharmaceutical companies in the world. Pfizer contracts offshore outsourcing companies for their operations, including manufacturing and sales. Axa has sales outsourcing partners in almost every country where they operate.

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US Companies That Outsource And Remained Recession Proof

Magellan Solutions

Citi’s operations in the Philippines — within the firm’s operations and under the BPO setup — is attributed to the country’s “sound macroeconomic fundamentals and skilled workforce.”. Wyndham Destinations outsources their operations to partners in. The pharmaceutical giant has been outsourcing its operations for decades.

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How data, automation and AI are transforming Business Process Outsourcing into a competitive advantage

IBM Business Partners

Technologies such as AI and automation have transformed the outsourcing market and BPO services, giving companies the ability to create efficiencies while also modernizing processes rather than relying on offshore outsourcing. The new BPO is no longer just about cutting operational costs.