Remove BPO Remove Marketing Remove Offshoring Remove Third Party Outsourcing
article thumbnail

Start Outsourcing Your BPO in The Philippines

Magellan Solutions

The Stance of BPO in the Philippines. As a BPO service provider, Magellan Solutions understand that one must be on top of innovation. Employees are being required to meet the expectation of learning new skills to be on the same level as the global market. The BPO industry continued its positive growth rate ever since 2016.

BPO 52
article thumbnail

The Basics of BPO For Companies That Outsource To Philippines

Magellan Solutions

This has resulted in the rapid development of BPO centers in the country. . As a result, you may want to consider outsourcing. . Listed below are some of our outsourcing models that you may find helpful. Third-Party Outsourcing. This is the most common delivery model associated with BPO in the Philippines.

BPO 52
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Advantages of Different Set Up Outsourcing Philippines

Magellan Solutions

We require our agents to meet the expectation of learning new skills to be on the same level as the global market. Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house.

article thumbnail

Advantages of Different Outsourcing Set Ups

Magellan Solutions

We require our agents to meet the expectation of learning new skills to be on the same level as the global market. Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house.

article thumbnail

Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. This will give you an idea how long an agent can work for your business.