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BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? So, what’s in store for 2023 in our beloved BPO industry? Outsourcing costs have been steadily rising in the U.S., Nearshore and offshore growth. Social impact outsourcing.

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DOST Targets $18B Philippine Outsourcing, Offshoring Revenue

SourceFit

The Department of Science and Technology (DOST) expects revenues of BPO companies in the Philippines to increase to $18 billion by the end of 2014 due to its “Next Wave Cities” program. The program also aims to roll out information campaigns on the country’s BPO services that go beyond voice and contact support.

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Next Wave Cities to Drive Philippine BPO Growth

SourceFit

will drive the growth of the Philippines’ Information Technology-Business Processing Management (IT-BPM) and offshoring sector, according to Department of Science and Technology (DOST) secretary Mario Montejo. Related Post: – Metro Manila Beats Mumbai – Philippine BPO’s growth for Q1 and the rest of the year.

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Gov’t to Ramp Up Promotion of Outsourcing Philippines Next Wave Cities

SourceFit

The government is ramping up promotion of Outsourcing Philippines “next wave” cities or cities outside Metro Manila, Philippines that are considered attractive outsourcing destinations. WTO Director-General Praises Outsourcing Philippines. Accounting Outsourcing Philippines. GET MORE Philippine BPO 2015 News.