Pure Moderation

AUGUST 18, 2022

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. If your organization has been considering outsourcing non-primary but equally essential tasks, it’s crucial to understand the many different BPO business models available.

BPO 98

BPO Nearshoring Business Process Outsourcing Offshoring 98

Magellan Solutions

MAY 3, 2022

Enel Energia, the leading energy provider in Italy, entrusted its customer care operations to a global outsourcing company. Because of the high unit cost of its internal call centers, Entergy decided to outsource its customer care operations to an American BPO company. Why Should You Outsource to a Call Center?

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

Enel Energia, the leading energy provider in Italy, entrusted its customer care operations to a global outsourcing company. Because of the high unit cost of its internal call centers, Entergy decided to outsource its customer care operations to an American BPO company. Why Should You Outsource to a Call Center?

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Intugo

OCTOBER 12, 2023

Business process outsourcing in Mexico What is business process outsourcing in Mexico (BPO)? Business process outsourcing in Mexico (BPO) is a business practice in which an organization hires an external service to perform an essential business task. BPO has its roots in the manufacturing industry.

Business Process Outsourcing 52

Business Process Outsourcing Outsourcing BPO Human Resources 52