Key Issues 2023: Assessing the Global Services Industry’s Performance Against Expectations | Blog
Everest Group
OCTOBER 20, 2023
As a result of these concerns, global leaders adopted a more cautious stance going into this year, according to Everest Group’s annual Key Issues survey of over 200 global leaders across industry enterprises, Global Business Services (GBS) centers , and providers. This has led to muted growth (0.5-2%)
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