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Expanding Your Business With Multilingual Call Centers

Magellan Solutions

To have your own multilingual call center, you can either hire your own agents or outsource to a BPO company. When customers call your business, an IVR will prompt them to select their preferred language. If they select outsourced language support, the call will be routed to your service provider.

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Outsourcing as Business Strategy During Recession

Magellan Solutions

In a changing economy, selective outsourcing enables you to develop more adaptable expenses. This is the chance for entrepreneurs to be more flexible and agile to be able to adapt to changes arising. . The key to surviving an economic recession is being agile and flexible. Rethink your product and audience.