Remove BPO Remove External Service Provider Remove Labor Costs Remove Nearshoring
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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). What Do BPO Companies Do?

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Do You Care Where Your Workforce Is?

NoonDalton

Companies are increasingly recognizing the significance of strategically choosing where their workforce is located to optimize productivity, reduce costs, and access specialized talent pools. This can include services such as customer support, IT services, or back-office functions.