Magellan Solutions

JUNE 15, 2021

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. More Efficient and Productive Agents. Performance Based Rewards.

Customer Service 52

Customer Service BPO Outsourcing Call Center 52

VXI

MARCH 2, 2023

Opportunities to test emerging technologies and co-create digital-first solutions The best partners take outsourcing a step further, offering consulting services and digital experience capabilities to drive efficiencies and next-level service experiences for members. Interested in learning more?

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52

VXI

MARCH 2, 2023

Opportunities to test emerging technologies and co-create digital-first solutions The best partners take outsourcing a step further, offering consulting services and digital experience capabilities to drive efficiencies and next-level service experiences for members. Interested in learning more?

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52