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Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

English is the primary language utilized for BPO services in Cape Town, although there is also a significant Afrikaans-speaking population. Its skilled and diverse workforce, supported by reputable universities, makes it an appealing choice for outsourcing, accounting for 13% of South Africa’s contact center jobs.

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Fast-Growth Companies Can Also Benefit From Outsourcing

NoonDalton

If there is one answer that many business owners and top managers agree on, it is that outsourcing is frequently the best way to handle challenges that are outside of your company’s core capabilities. There are numerous aspects to consider while choosing an outsourcing site, including distance, cost, and culture.