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Overcoming The Great Resignation with Co-Sourcing

Premier BPO

The alternate then, is offshore outsourcing or co-sourcing , as discussed furthermore in the article. Co-Sourcing is defined as a type of outsourcing in which an externally hired company acts as a part of your in-house operation while promoting shared risk and reward values. flexible and instantly scalable teams.

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BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? So, what’s in store for 2023 in our beloved BPO industry? Nearshore and offshore growth. expect nearshore and offshore growth to continue. Was it more of the same? Here we go….

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4 Ways Hybrid Work Can Solve Talent Challenges

Premier BPO

When ways of working are changing and managing remote workers is not a core competency, business leaders can turn to options such as outsourcing to a co-sourcing partner. Outsourced onshore or offshore workers serve as an extended team, fitting in seamlessly with the new hybrid work environment.

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4 Main Causes of The Labor Shortage

Premier BPO

Some of the reasons frequently mentioned by economists as to what caused the labor shortage include health and safety concerns, requiring at-home care, demands in benefits and flexibility, career switching, reimagining life, and holding out for higher wages. The post 4 Main Causes of The Labor Shortage appeared first on Premier BPO.

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The Glossary of Outsourcing Jargon by Premier BPO

Premier BPO

To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . Business Process Outsourcing (BPO). Co-Sourcing. Offshoring. E.g. IT Support, Customer Care, Contact Center, Accounting, etc. Recruitment Process Outsourcing (RPO).

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Call Center Outsourcing Philippines: Is It Beneficial For SMEs?

Magellan Solutions

Just like the Fortune 500, SMEs also have needs that a BPO company can provide. On top of that, BPO companies can also provide you the latest software available for your business. BPO call centers in the Philippines provide agents to call your prospect customers. What Contact Center Services Philippines Can SMEs Get?