Raya Contact Center

JANUARY 24, 2024

The convergence of artificial intelligence (AI) and business process management (BPM) is reshaping the way organizations operate, particularly in the business process outsourcing (BPO) industry. AI-powered tools and technologies are transforming call centers, customer service, and other BPO functions.

Reduced Costs 45

Reduced Costs BPO Reduced Overhead Human Resources 45

Magellan Solutions

JUNE 14, 2023

Entrepreneurs with a limited number of time and employees need support in doing essential tasks. Accounting, bookkeeping, marketing, invoicing, processing payments, and resolving customer complaints always come to mind. For this reason, virtual assistant (VA) services have emerged, bringing many potential business benefits.

Efficiency 52

Efficiency E-Commerce Out-Tasking Data Entry 52

Magellan Solutions

MAY 23, 2022

While efficient manpower is one of the best investments a business owner can make, there are many ways to make good use of your staffing budget. Outsourcing companies for small businesses makes sure you get the best value when it comes to business process outsourcing (BPO). Reduces Overhead Costs.

Outsourcing 40

Outsourcing Out-Tasking Reduced Overhead Administrative 40

Magellan Solutions

APRIL 30, 2020

By 1999, it signed a $600-million deal with a BPO company headquartered in California — the biggest HR BPO contract during that time. These HR services were carried out in delivery centers in Manila, Bangalore, Bucharest, Curitiba, Dalian, and Prague. Based on estimates, Mondelez outsourced 40 percent of work processes.

Payroll 52

Payroll Outsourcing Human Resources Offshoring 52