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5 Secrets to Award-Winning Customer Experience

VXI

What does it take for a Business Process Outsourcing (BPO) company to be called a world-class provider of award-winning customer experience (CX)? Incredible customer experiences are not happy accidents—they are pre-meditated, methodically planned, and well-executed. However, most enterprises fail to do so.

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How to Boost Your Business Efficiency: Unleashing the Power of Virtual Assistants for SMEs

Magellan Solutions

Do you have an SME business and planning to hire a virtual assistant? Accounting, bookkeeping, marketing, invoicing, processing payments, and resolving customer complaints always come to mind. For this reason, virtual assistant (VA) services have emerged, bringing many potential business benefits.