IBM Business Partners

AUGUST 1, 2023

This explains the existence of both incident and problem management, two important processes for issue and error control, maintaining uptime, and ultimately, delivering a great service to customers and other stakeholders. Organizations increasingly depend on digital technologies to serve their customers and collaborate with partners.

Management 57

Management Automation Software External Service Provider 57

Planergy Software

JULY 21, 2023

Cristian Maradiaga King Ocean Book a Live Demo Download a free copy of "Indirect Spend Guide", to learn: Where the best opportunities for savings are in indirect spend. Without effective communication and collaboration between these parties, it may be hard for them to work together to meet the service requirement.

Management 52

Management Service Strategic Sourcing Supply Chain Management 52

Balbelforce

NOVEMBER 30, 2022

Co-browsing , or collaborative browsing, is when a customer grants a contact center agent remote access to their browser or software interface so that they can browse a website or application together. Inbound call centers deal with things like providing customer service, booking appointments, and working on customer loyalty.

Call Center 52

Call Center Sales Software Out-Tasking 52