Konecta-Comdata Merger Creates a Business Process Outsourcing (BPO) Giant – What Does it Mean for the CXM Market?
Everest Group
MAY 18, 2022
This consolidation will intensify competition in the attractive CXM market, with the combined entity commanding close to €2 billion in revenues and €300 million in EBITDA. Read on to find out what this big deal will mean. Creation of a global champion. Creation of a global champion. Combined entity. Key drivers of the merger.
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