Blog Company Focus Customer Support Reduced Costs 
Pure Moderation
MAY 21, 2021
The cost of losing business to poor customer service amounts to several tens of billions each year, regardless of the size or sophistication of the organisation. Customer ticket support – Pure Moderation uses an omnichannel ticketing system ensuring no ticket goes unanswered.
Magellan Solutions
AUGUST 14, 2020
Amid all these, the need for efficient and effective customer support remains constant. While customer support is essential in the traditional setting, its role becomes more crucial in e-commerce. Importance of customer support to e-commerce sites. Offering customer support to your e-commerce sites.
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