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Types of enterprise resource planning (ERP) systems

IBM Services

Enterprise resource planning (ERP) is a business management software built to do just that. This relatively new system offers a centralized platform with applications to manage all aspects of your business from supply chain management to inventory management to financial management.

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The advantages and disadvantages of ERP systems

IBM Services

The customer service experience is a vital part to an organization and an ERP solution can help advance customer relationship management. Since a new system like ERP software puts all customer information into one place, it can facilitate quicker customer service and a more personalized approach.