Magellan Solutions

JULY 10, 2023

Artificial Intelligence (AI) can revolutionize automation for business optimization. By implementing intelligent automation, you can develop a transformative approach applicable to your processes. The application of AI in businesses is not all about work automation. Are you planning to expand your business ?

Automation 75

Automation Outsourcing Inventory Management Data Entry 75

NoonDalton

MAY 18, 2022

One increasingly common alternative is business process outsourcing, which involves contracting a service provider that specializes in back-office activities. Partnering with a business process outsourcing (or BPO) provider allows businesses to focus on their core competencies. Expertise, Skill, and Specialization.

Business Process Outsourcing 97

Business Process Outsourcing Outsourcing E-Commerce BPO 97

Magellan Solutions

AUGUST 10, 2021

What is the role of SLAs for BPO Philippines ? It is important to understand that key performance indicators (KPIs) and service level agreements (SLAs) are not the same, even though there is some overlap. . Understanding more of Service Level Agreement. To start off, what is Service Level Agreement (SLA)? But be careful.

BPO 40

BPO Business Process Outsourcing Outsourcing Sales 40

NoonDalton

JUNE 22, 2022

The BPO sector has grown significantly during the past 20 years, and for good reason. Corporate process outsourcing, or BPO, replaces internal workers with subcontractors to carry out crucial business activities. BPO is still evolving even if it was formerly only used for entry-level jobs or one-off projects.

Business Process Outsourcing 52

Business Process Outsourcing Outsourcing BPO E-Commerce 52

Magellan Solutions

OCTOBER 4, 2023

In fact, 65% of businesses still believe that phone calls are still the most reliable way to acquire potential sales. Interactive Voice Response System This automated telephone system efficiently collects essential customer information without human involvement. It’s vital that you partner in customer support solutions too!

Service 52

Service External Service Provider Administrative Out-Tasking 52

Magellan Solutions

MAY 7, 2020

When you outsource, you are hiring an external service provider to cover a certain business function for you. This process requires trust, so you need to choose a reliable service provider who can fulfill the needs of your business. Strengthen your inbound strategy by outsourcing inbound sales support.

Outsourcing 52

Outsourcing Data Entry BPO Offshoring 52