article thumbnail

Unpacking eCommerce Customer Service Outsourcing

NoonDalton

As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. Let’s dive deeper into what eCommerce customer service outsourcing entails and why it’s a smart move for your business. What is eCommerce Customer Service Outsourcing?

article thumbnail

Outsourcing vs. Outstaffing IT Models: What’s The Difference?

Groove Technology

IT outsourcing and outstaffing models have developed to service businesses worldwide. Discerning the right strategy for your projects can be aided by understanding the distinctions between outsourcing and outstaffing models. Outsourcing IT Model: What is it? Outsourcing vs. Outstaffing IT Models: What’s the Difference?

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List

Raya Contact Center

For the fourth consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® ( IAOP ), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US.

article thumbnail

IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US.

article thumbnail

IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US.

article thumbnail

Shared Services Trends in 2021: State of Global Shared Services Report

Chazey Partners

The report includes information on actual organizations’ strategy, structure, transformation process, value achieved and use of data analytics and intelligent automation, all related to GBS. “We The report highlights the five most critical areas based on SSON’s global survey in late 2020. 2021 has arrived.

article thumbnail

Neo Group recognized among World’s Best Sourcing Advisors 2022 by IAOP

Neo Group

Neo Group is proud to announce that we have been ranked among World’s Best Outsourcing Advisors for 2022 by IAOP. I’m optimistic for the future as analytics, automation, and talent continue to be the drivers behind our mission of ‘Beyond Advice to Outcomes’. Our approach and unique collaborative tools promote co-creation.