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Offshoring vs. Outsourcing — Is There An Explicit Winner?

Zinnov

To facilitate this growing demand, offshoring and outsourcing have become major business buzzwords. In this article, we will be comparing the basics of offshoring and outsourcing, finding their strengths, weaknesses, and discussing global destinations that provide exponential value. What is Offshoring? What is Offshoring?

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How Redial Will Take BPO Services To New Heights In South Africa 

Redial

Taking that into consideration, we were delighted to meet BPESA (Business Process Enabling South Africa). A non-profit company that works with multiple regional and strategic partners to promote domestic and international investment for business process outsourcing in an offshore destination.

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The impact of employee engagement on your organisation

The Scalers

While doing so, we’ve prioritised employee wellbeing, ensuring every team member is comfortable and satisfied with their tasks. However, employees who work in companies that invest in employee engagement feel encouraged to share out-of-the-box ideas. Feel free to reach out to us by filling out this form.

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The 5 Biggest Challenges Facing In-House Contact Centers. Is Outsourcing the Answer?

Blue Ocean

The newest publication from the Ryan Strategic Advisory reports on these challenges, which we explore below. Ensuring your customer support center is up and running, no matter what, is a daunting task and the pandemic of 2020 made that clearer than ever before. But doing it all in-house also comes with its challenges.