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What Is Back Office and Front Office in Business Process Outsourcing?

Premier BPO

Business Process Outsourcing refers to subletting non-core business activities and operations to a Third-Party organization, which were previously performed by an in-house team. Contracting out in the same country but other states is called onshoring. Order Management. Data Management Services. Administration.

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4 Ways Hybrid Work Can Solve Talent Challenges

Premier BPO

When ways of working are changing and managing remote workers is not a core competency, business leaders can turn to options such as outsourcing to a co-sourcing partner. Outsourced onshore or offshore workers serve as an extended team, fitting in seamlessly with the new hybrid work environment.