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Cost-Efficient Customer Service: Quality without the Price

Simplr

JUNE 5, 2023

[ Updated: June 5, 202 3] Training and onboarding of customer service staff can be costly and time-consuming. Can you reduce customer service costs without sacrificing the quality of your customer’s experience? See how Simplr is helping enterprise brands increase revenue through customer engagement.

Customer Service 98
Customer Service Efficiency Call Center Service 98
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Questions to Ask When Evaluating a Generative AI (LLM) Chatbot Provider

Simplr

MAY 2, 2023

As businesses navigate the ever-changing world of customer service, the use of ChatGPT , generative AI, and large language models (LLMs) is becoming increasingly important. Especially in customer service. At Simplr, we believe that 90% of customer service interactions will be automated by 2033.

Customer Service 52
Customer Service Automation Service Management 52
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