Magellan Solutions

JANUARY 22, 2024

Running a small-medium enterprise today means constantly looking for outsourced business solutions to improve the business and keep up with the competition. The 2022 Deloitte Global Outsourcing Survey revealed significant cost and operational benefits for companies strategically outsourcing key functions.

Outsourcing 52

Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Magellan Solutions

JUNE 1, 2021

Stop thinking of non-voice services as an afterthought in customer service outsourcing, because it is so much more. However, chat and writing support services are as equally important to businesses as its counterpart. Numbers Behind Non-voice Customer Care Outsource. And by 2022, there’s a good chance that it will reach 347.3

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Magellan Solutions

MAY 20, 2024

The Philippines’ BPO industry is now considered one of the biggest suppliers of global outsourcing solutions. billion in the year 2022. No business will miss out on any chance to tap this thriving sector to ensure its fast-track growth. Robust training and development programs for employees.

Call Center 52

Call Center BPO Outsourcing E-Commerce 52

SIG Speaks

JANUARY 3, 2022

Procurement teams are often forced to rely on manual efforts or Business Process Outsourcing (BPO) to manage processes. This report examines key challenges faced with the digital transformation of the supply chain and their views on the potential for AI to offer practical or viable solutions. Download the insights.

Sourcing 40

Sourcing Business Process Outsourcing Automation BPO 40