Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. We saw wages increase significantly in 2021, many by 10% and more. Action #5 – Obsess Over Employee Experience.

Global Business Services 52

Global Business Services Service Impact Sourcing Sourcing 52

Everest Group

MAY 16, 2022

Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.

Offshoring 40

Offshoring Sourcing Outsourcing Global Business Services 40

Chazey Partners

JANUARY 26, 2021

It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. The State of Shared Services report is the 4th in a series of market insights produced by SSON and Chazey Partners. Global Business Services – Transformation Driver & Digital Enabler.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Everest Group

OCTOBER 19, 2021

Scaling Intelligent Automation: Can It Solve the Talent War? October 19, 2021 |. A significant boost in intelligent automation (IA) adoption occurred in response to the pandemic as organizations grappled to ensure business continuity. LIVE WEBINAR. 9 AM CDT | 10 AM EDT | 3 PM BST | 7:30 PM IST. Who should attend?

Automation 52

Automation Shared Services Global Business Services Research 52

The Hackett Group

JULY 13, 2021

MIAMI & LONDON, July 13, 2021 – The Hackett Group, Inc. NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

The Hackett Group

AUGUST 10, 2021

Q2 2021 net revenue of $73.0 Q2 2021 GAAP EPS of $0.32. Q2 2021 pro forma EPS of $0.39, which exceeds the high end of guidance or $0.30, excluding the SAP software sale transaction, which is at the high end of guidance. MIAMI, FL – August 10, 2021 – The Hackett Group, Inc. million SAP software sale transaction.

Research 52

Research Analytics Sales Finance 52

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers.

Streamline Operations 52

Streamline Operations Shared Services Global Business Services Offshoring 52