Magellan Solutions

MARCH 13, 2024

However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. Delegating tasks to external parties can significantly impact your business. What is Outsourcing? What is Offshoring?

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Magellan Solutions

MAY 3, 2022

In 2018, the multinational company sold its call center business , CATsa, to another global solution provider to divest its non-strategic assets. Around 3,200 jobs were created in the process on top of the 1,800 jobs created in 2018. The lower labor costs in developing countries make it possible. American Express.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

In 2018, the multinational company sold its call center business , CATsa, to another global solution provider to divest its non-strategic assets. Around 3,200 jobs were created in the process on top of the 1,800 jobs created in 2018. The lower labor costs in developing countries make it possible. American Express.

Call Center 52

Call Center Outsourcing Offshoring Banking 52