Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?
Magellan Solutions
JUNE 15, 2021
The rate slowly went down until in 2014 when most BPO companies lay off most of their employees due to automation. You can avoid this circumstance by having a BPO partner that has strict regulations when hiring agents. Here’s the average attrition rate of the BPO industry in the past decade: Year. Better Career Growth.
52 
Let's personalize your content