Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?
Magellan Solutions
JUNE 15, 2021
The rate slowly went down until in 2014 when most BPO companies lay off most of their employees due to automation. You can avoid this circumstance by having a BPO partner that has strict regulations when hiring agents. They will leave as soon as they get the experience they need for their target career. Better Career Growth.
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